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What forms of payment do you accept?
Do you accept returns?
What form of shipping do you use?
Do you offer a shipping discount?
How quickly do you ship after a sale?
When is payment expected?
Do I need to pay an extra fee for insurance?
Do you provide gift services?


What forms of payment do you accept?
I accept PayPal and U.S. postal money orders. Postal money orders should be made out as follows: Donna M. Rodriguez 1101 Brook Hill Road McKinney, Texas 75070

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Do you accept returns?
Returns are considered only if the merchandise is not as described in the listing or does not function as described in the listing. The buyer should e-mail me within 4 days after receipt of the merchandise to discuss a return. Lack of fit and equipment incompatibility are not reasons for return. Merchandise is pictured and well described in the listing. Measurements are given for clothing and shoes. Computer or other equipment specifications and requirements are stated. In addition, I gladly answer questions about the merchandise when they are e-mailed too me and even provide additional pictures when appropriate.

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What form of shipping do you use?
Except in unusual cases, I use USPS Priority Mail, USPS First Class, and USPS Media Mail. I can use Priority Express for an additional fee.

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Do you offer a shipping discount?
I combine multiple purchases in one shipment and save on shipping costs for the buyer in that way. For fragile and large items, combination of purchases in one large package may not be possible or wise. But in most cases combination can be done for a significant savings to the buyer.

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How quickly do you ship after a sale?
I am usually able to ship the same or next business day after the receipt of payment.

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When is payment expected?
The invoice must be acknowledged by the buyer within 48 hours. After the acknowledgement, payment must be received within 10 days after the time of purchase.

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Do I need to pay an extra fee for insurance?
The buyer does not pay separate fees for insurance.

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Do you provide gift services?
For a small fee, I will gift wrap the merchandise and mail it to you or your gift recipient. If this service is desired, the buyer should e-mail me for a fee quote. Fee depends on the size of the item.

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Last Updated: 5 Sep 2016 14:15:43 PDT home  |  about  |  terms  |  contact
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